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FAQS

Scroll down for frequently asked questions and more detailed information on my products and policies!

Product Information

Will I get what I see in your photographs?

Yes! I put a lot of effort into making sure that the photos on my website reflect the true color and look of each piece. That said, color settings on your phone, computer, or tablet could slightly distort the look of a piece. Not to worry, though, because if when you receive your item and you are not satisfied you can always make a return within the return time frame!

Jewelry Care​

To care for your hand-made jewelry, you’ll want to store it in a dry, air-resistant space (a small bag or jewelry box). Do not store your jewelry in the bathroom. Gold-filled pieces will not tarnish or chip, and can be cleaned with a non-abrasive soft cloth. Occasionally, wipe clean with a damp cloth to remove dead skin and any other dirt accumulation. Sterling silver naturally tarnishes over time due to various factors, including humidity. Some lotions and oils can cause your pieces to tarnish more quickly. To remove tarnish and oxidation, wipe clean with a mild abrasive jewelry cloth or a gentle microfiber cloth.

Apparel Care

To care for your apparel pieces, please see the individual care instructions on the product page. Hand-washing and/or spot-cleaning is recommended for all pieces.

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Our Return Policy

At Designs By Anja, customer satisfaction is our priority. The nature of my hand-made pieces requires a thoughtful take on returns and refunds, click to see if your item is eligible.

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